Next is trialing new AI scanners that can identify stolen items concealed in undergarments such as bras and underwear. The technology operates by detecting changes in body heat and has the capability to detect hidden weapons, explosives, cash, and drugs.
The “Thruvision Passive Terahertz Screening System” has undergone testing by Next UK warehouse and distribution center staff and may soon be implemented in stores. Steve Teatum, the Head of Group Loss Prevention at Next, discussed the system on a recent episode of the Retail Crime Uncovered podcast.
Teatum mentioned how the system has helped uncover individuals attempting to steal items by concealing them in personal areas of their body. The technology has proven effective in preventing such theft attempts.
Shoplifting incidents in England and Wales have reached a record high, with a 20% increase to 530,643 offenses in the year ending March. Home Bargains has taken steps to address theft by utilizing AI cameras at self-checkouts to detect unscanned items, working with tech companies SAI (Storewide Active Intelligence) and Everseen in a trial program.
The AI technology is designed to identify and alert staff to instances of items not being scanned properly at self-checkouts, reducing the occurrence of theft. Home Bargains’ operations director, Paul Rowland, highlighted the effectiveness of the technology compared to traditional security measures.
These initiatives aim to combat the rise in retail crime, with Home Bargains also introducing a confidential hotline for customers to report incidents of theft and crime at their stores.