The family of the late James Bulger has established a pioneering helpline to assist individuals who have been profoundly impacted by criminal activities. Known as the ‘James’ Legacy Line,’ this new initiative will provide round-the-clock support to families coping with the loss of loved ones, staffed by trained crisis advisors offering guidance on navigating the aftermath of a tragedy.
Denise, the mother of young James who tragically lost his life in 1993, will inaugurate the charity hotline on his upcoming birthday. Reflecting on her own experience of loss three decades ago, Denise emphasized the importance of having a support system during difficult times. She expressed hope that the ‘James’ Line’ will serve as a beacon of hope for families in distress, ensuring they do not face their struggles alone.
The launch of the hotline follows an increasing demand for support from families reaching out to the James Bulger Memorial Trust for assistance with various challenges related to grief, crime, and child welfare concerns. Families in need will receive confidential support and guidance around the clock, with trained handlers providing assistance and immediate access to support advisors.
Denise, who has contributed her personal grief experiences to shape the advisors’ training, expressed pride in giving back to those who feel isolated in their struggles. She highlighted the hotline as a source of comfort and understanding for individuals facing dark times, emphasizing the importance of not feeling alone during such hardships.
The establishment of the hotline marks the 15th anniversary of the charity’s support for crime-affected families. Denise and her husband, Stuart, have also provided a holiday home called James Bulger House in Blackpool for families going through challenging times.
In February 1993, two-year-old James was abducted and murdered by Jon Venables and Robert Thompson, both 10 years old at the time of the crime. The perpetrators served eight years in a young offenders’ institution before being released on license in 2001. Venables has since reoffended, with Denise advocating for his continued imprisonment due to his offenses.
Denise highlighted the significance of James’ Legacy Line, urging those in need to reach out for assistance. The helpline symbolizes hope, understanding, and practical support for families during their times of need.
For assistance, individuals can call the James’ Line at 0300 324 1603.